Hosted PBX & VoIP

UC Client

  • Call History
  • Recording
  • Calling
  • Chat
  • Enterprise Contacts
 

  • Meetings
  • Visual Voicemail
  • Voicemail Transcription
  • Zero Configuration
 

Call Conferencing

  • Conference Bridges
 

  • 3-Way Conference Call
 

Call Management

  • Attened Transfer
  • Auto Attendant Answering
  • Conference Bridges
  • Automatic Call Distribution
  • Conference Bridges
  • ACD
  • Barge
  • Burstable Virtual Call Paths
  • Busy Call Forwarding
  • Call Forwarding
  • Call Hold
  • Call Park
 

  • Call Queue
  • Call Recording
  • Call Routing Time Frames
  • Call Waiting Indicator
  • Caller ID
  • Caller ID Blocking
  • Caller ID Routing
  • Direct Inward Dialing (DID)
  • Direct Inward System Access (DISA)
  • Directed Call Pickup Disable
  • Outbound Dialing Do Not Disturb
 

Call Management (cont.)

  • Find Me(Digital Assistant)
  • Forward Calls Locally or Remotely (Via Phone or Web)
  • Incoming Call Blocking
  • Incoming Call Identification
  • Incoming Caller ID Routing
  • Incoming Privacy Screening
  • Listen Live
  • Live Person Answering
  • Multicast Paging
  • No Answer Call Forwarding
  • Office Intercom
  • One Button Redial
 

  • 1-6 Digit Extension Dialing
  • Outbound Dialing Rules
  • Outgoing Call Blocking
  • Premium Call Reporting
  • Ring Groups
  • Shared Virtual Call Paths
  • Speed Dial
  • Unattended Transfer
  • Voicemail
  • Visual Voicemail
  • Voicemail to Text
 

Music On Hold

  • Commercials on Hold(By Phone Number)
 

  • Music On Hold
 

Virtual Auto Attendants

  • Multiple Top Level Auto Attendants
  • Sub-level Auto Attendants
 

  • Top-level Auto Attendants (Always on Time-based)
 

ACD Routing

  • Agents
  • Pause and Unpause Queues
 

  • Reason Codes
  • Tally Codes Zero Out
 

Originated and Termination

  • Domestic Origination
  • Domestic Termination
  • E911 Support
  • Endpoint Templates
 

  • International Termination
  • Shared Line Appearance
  • Toll Free Numbers
 

Reporting

  • Accounting and Billing Report
  • Activity Reports Call
  • Ceter Report Call
 

  • Detail Reports
  • Call Traffic By Extension Call
  • Volume Graphs
 

Mobile Applications

With Mobile Applications, your mobile phone becomes your mobile office. Utilize features like office extension, extension-to-extension dialing, caller ID and more to increase productivity while pulling together voice, chat, video, and other services to support your mobile workforce.

1. Call Recording Cloud

Seamlessly record inbound and outbound phone calls within your company

2. Extensions

Assign extensions of your main business phone number

3. Conference Calls

Allow groups of people to join in on a phone call at one time

4. Enterprise Contacts

Have your business contacts readily available for viewing on smartphones and tablets outside the office

5. Mobile Office Extensions

Extensions can be set up to route calls to the mobile phone

6. Support for Softphones

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7. Visual Voicemail with - Voice to Text

Manage voice message transcripts from your mobile device

Integrated Solutions

API

API Solutions to seamlessly integrate with your business procedures.

Hosted Fax

Integrate advanced online fax solutions.

Microsoft Outlook Plugin

Call contacts from your Outlook contacts directory.

Salesforce.com Plugin

Automate your workflow with Saleforce integration.

Screen Pops

Display information right away through automated screen pop-ups.

Account Manager

  • Account Management
  • Automated Billing
  • Case Management / LNP
  • Click-to-Dial
  • Detailed Accounting
  • Endpoint Template Management
  • Hunt Group

 

  • Message Center
  • Operator Console
  • Phone Rebooter
  • Shared Line Appearance
  • Tax Automation
  • Test My Connection
  • URL Agent
  • User Dashboard